Tanya Hedberg
5 days ago
Life-changing experience. All of the group facilitators and bhts were incredibly. It was my first treatment, and i was terrified and unsure of what to expect. I have grown so much, and I actually felt sad leaving.
A special thanks to the LIV team: Troy, Jessica, Dakota, and dara. The experience wouldn't be the same without your LIV program. We did hard shit! Mad love and respect.
A special thanks to the LIV team: Troy, Jessica, Dakota, and dara. The experience wouldn't be the same without your LIV program. We did hard shit! Mad love and respect.
Jan Hughes
1 week ago
Do not send your loved one to Singer Island! They do not do anything to prevent patients from having physical relations. My husband met another alcoholic at this facility, had an affair on their property and they did nothing to prevent it from taking place. I have concrete evidence that the staff was aware of the relationship and they did nothing to stop it. My husband immediately relapsed when he got out.
Mags Fletch
3 weeks ago
Best rehab 4real. I'm going back cause it's the only luxury rehab I went to that's better when u actually get there and exceeds the pic gallery not just the amenities but everything there is legit better, why don't people know more about this rehab?!?! This is the hands down best rehab facility more like vacation u get clean on! 🙌🏾💪🏾🫶🏾❤️💙 - GG
Trisha Liner
1 month ago
Rico Perez
1 month ago
I wasn’t sure what to expect when entering treatment here at Singer Island and after my stay here I can say with 100% confidence that this treatment center is one of the best in the country. Every staff member from here cares about you and your recovery from facilitators, to case workers, therapist, nurses, techs and LIV activity coordinators at Singer Island become an extended family to whom I couldn’t be more grateful!! You come here, you put in the work and you leave a different person. I would also highly recommend to follow up your treatment with their PHP program at Crystal lake! I literally could not say enough good things about this company and its staff! This program gave me….ME back and that’s the most beautiful gift you can receive!
April Payne
1 month ago
I can't say enough about this program. The LIV program sets it apart from the mainstream. Having a pool on property is also amazing to help with the healing process. Going to sunrise at the beach, Rick climbing and paddle boarding are just a few of the excursions that are options. The clinical team while busy, are available to start the healing process prepping you for getting to the root of the problem as you delve into it. I was there in 2024. I am still clean and I stay connected with the amazing Alumni program today. It provides connection and support no matter where your home is. When I got to Singer, I was broken and hopeless. They introduced me to Narcotics Anonymous through their H and I program that brings in meetings from all Anonymous fellowships to provide a solution. That has saved my life. I went from praying no not go on in life to living a life beyond my dreams and it all started at Ai ger Island. Shout out to Troy!!!! Holla!!!!!💙🔷🫂
Ronnie Woods
2 months ago
When I first left my family to go to Singer Island I was terrified! I had never been to a treatment facility to do inpatient treatment.
They really made it easier for me every step of the way. They handled my flight and communication with my boss, dealt with my insurance, and my parole officer as I was on felony parole. They made sure I got calls home to my family. And everyone there truly cared about who I was as a person and strived to bring out the qualities that I had started hiding.
When I went to Singer island I had been on the verge of suicide. I was tired of fighting my addiction alone and hurting the ones I loved!
I made the decision to try one more time and threw my self into the program. I surrendered all because I knew this was my last chance!
I am so grateful I made that decision! I hope you do too. You deserve it! Your family deserves! Amd life can be beautiful again!
I am now back home with my family. Still sober. And living life with my kids who are so very proud that I chose to make a change for myself and for them!
If you are reading this I love you and hope you k ow you are not alone!
They really made it easier for me every step of the way. They handled my flight and communication with my boss, dealt with my insurance, and my parole officer as I was on felony parole. They made sure I got calls home to my family. And everyone there truly cared about who I was as a person and strived to bring out the qualities that I had started hiding.
When I went to Singer island I had been on the verge of suicide. I was tired of fighting my addiction alone and hurting the ones I loved!
I made the decision to try one more time and threw my self into the program. I surrendered all because I knew this was my last chance!
I am so grateful I made that decision! I hope you do too. You deserve it! Your family deserves! Amd life can be beautiful again!
I am now back home with my family. Still sober. And living life with my kids who are so very proud that I chose to make a change for myself and for them!
If you are reading this I love you and hope you k ow you are not alone!
Marcus C
2 months ago
I’ve been to Singer Island Health twice, about a month apart, and the two stays were so different that anyone considering this place deserves the full story before they decide.
APRIL 2026 — THE STAY THAT SOLD ME
The LIV program was the reason. We went out and did real things almost every day. It was the first program that actually taught me what it looks like to have fun in sobriety rather than just survive it. I left grateful. I would have recommended this place to anyone, and that’s the only reason I came back.
MAY 2026 — A DIFFERENT FACILITY UNDER THE SAME NAME
I returned after a relapse expecting the same program. What I got was something else entirely.
LIV IS NOT ALWAYS RUNNING — THE MOST IMPORTANT THING TO KNOW
• During my second stay it was in what staff called “hibernation” — effectively nothing.
• Management openly tailors LIV based on whether they feel clients are behaving. It can be scaled back or shut down as a group-wide consequence.
• The program sold at admissions may not be the program you receive.
• If LIV is your reason for choosing this place, call and confirm it is active before you commit. I wasn’t told it had been suspended until I was already on-site.
• If LIV is in hibernation when you call, avoid this place at all costs.
FACILITY CONDITIONS
• Persistent, recurring septic problems. If you’re male, you will be living with them.
• Every building I was in had visible termite activity.
• All toiletries are confiscated on intake, including toothpaste. Access is limited to two one-hour windows per day. Miss the window and you wait.
CLINICAL STAFF — THE GOOD AND THE BAD
• Groups are inconsistent. Some are substantive, others feel like filler, and you can’t predict which on a given day.
• Most therapists are young women fresh out of school with little practical experience in active recovery work.
• Exceptions worth knowing by name: Oscar and Daniel are genuinely excellent therapists. Kimberly, a case manager, proved a more effective clinician than nearly anyone with a degree on staff — practical wisdom no degree teaches. These three are the entire reason this isn’t a zero-star review.
THE CLINICAL DIRECTOR (LESLIE JAWORSKI)
• She will pretend to know who you are without bothering to read your chart. In our private session she identified me as an opiate user. I was in treatment for substances that did not include opiates.
• She mocks clients in internal emails. I know this because staff routinely leave monitors uncovered and unattended, without privacy screens, in spaces where clients move freely. What’s on those screens is visible to anyone walking past. The tone was teasing, demeaning, and horrible. If the facility has a problem with clients seeing it, the fix is privacy screens and locked workstations, not pretending it isn’t happening.
• Clinical decisions are being made about you by someone who hasn’t read your file and treats you as a punchline behind the scenes.
• You will never actually meet with Leslie unless something catastrophic has happened or you’re trying to leave.
THE MAIN TECH
• Steer clear. This applies to everyone, regardless of which side of the facility you’re on.
• She actively looks for reasons to discharge clients and will seize on any excuse to push someone out.
• Document every conversation and every interaction. Assume you’ll need a paper trail.
• She goes by Jen, whose closest countenance would be an overly-oiled leather bag. The person in question also has the unfortunate habit of eating cigarettes and has laid out in UV 10 for the better part of 25 years. She is extraordinarily hard to miss.
• Jen (unfortunately) functions as the red-headed stepchild in clinical meetings, so be sure not to run afoul of her or you WILL sign a behavioral contract or just be booted.
BOTTOM LINE
The April version of Singer Island Health earned five stars. The May version earned this one. Two stays, one month apart, two completely different facilities. Recovery is too important and too expensive to gamble on which version you walk into. I’m running out of characters but, adieu.
APRIL 2026 — THE STAY THAT SOLD ME
The LIV program was the reason. We went out and did real things almost every day. It was the first program that actually taught me what it looks like to have fun in sobriety rather than just survive it. I left grateful. I would have recommended this place to anyone, and that’s the only reason I came back.
MAY 2026 — A DIFFERENT FACILITY UNDER THE SAME NAME
I returned after a relapse expecting the same program. What I got was something else entirely.
LIV IS NOT ALWAYS RUNNING — THE MOST IMPORTANT THING TO KNOW
• During my second stay it was in what staff called “hibernation” — effectively nothing.
• Management openly tailors LIV based on whether they feel clients are behaving. It can be scaled back or shut down as a group-wide consequence.
• The program sold at admissions may not be the program you receive.
• If LIV is your reason for choosing this place, call and confirm it is active before you commit. I wasn’t told it had been suspended until I was already on-site.
• If LIV is in hibernation when you call, avoid this place at all costs.
FACILITY CONDITIONS
• Persistent, recurring septic problems. If you’re male, you will be living with them.
• Every building I was in had visible termite activity.
• All toiletries are confiscated on intake, including toothpaste. Access is limited to two one-hour windows per day. Miss the window and you wait.
CLINICAL STAFF — THE GOOD AND THE BAD
• Groups are inconsistent. Some are substantive, others feel like filler, and you can’t predict which on a given day.
• Most therapists are young women fresh out of school with little practical experience in active recovery work.
• Exceptions worth knowing by name: Oscar and Daniel are genuinely excellent therapists. Kimberly, a case manager, proved a more effective clinician than nearly anyone with a degree on staff — practical wisdom no degree teaches. These three are the entire reason this isn’t a zero-star review.
THE CLINICAL DIRECTOR (LESLIE JAWORSKI)
• She will pretend to know who you are without bothering to read your chart. In our private session she identified me as an opiate user. I was in treatment for substances that did not include opiates.
• She mocks clients in internal emails. I know this because staff routinely leave monitors uncovered and unattended, without privacy screens, in spaces where clients move freely. What’s on those screens is visible to anyone walking past. The tone was teasing, demeaning, and horrible. If the facility has a problem with clients seeing it, the fix is privacy screens and locked workstations, not pretending it isn’t happening.
• Clinical decisions are being made about you by someone who hasn’t read your file and treats you as a punchline behind the scenes.
• You will never actually meet with Leslie unless something catastrophic has happened or you’re trying to leave.
THE MAIN TECH
• Steer clear. This applies to everyone, regardless of which side of the facility you’re on.
• She actively looks for reasons to discharge clients and will seize on any excuse to push someone out.
• Document every conversation and every interaction. Assume you’ll need a paper trail.
• She goes by Jen, whose closest countenance would be an overly-oiled leather bag. The person in question also has the unfortunate habit of eating cigarettes and has laid out in UV 10 for the better part of 25 years. She is extraordinarily hard to miss.
• Jen (unfortunately) functions as the red-headed stepchild in clinical meetings, so be sure not to run afoul of her or you WILL sign a behavioral contract or just be booted.
BOTTOM LINE
The April version of Singer Island Health earned five stars. The May version earned this one. Two stays, one month apart, two completely different facilities. Recovery is too important and too expensive to gamble on which version you walk into. I’m running out of characters but, adieu.
Starr Fedele
2 months ago
My experience at Singer Island Health was truly life changing. What helped me the most was the LIV program. It showed me that sobriety doesn’t mean life stops being fun — it actually taught me how to genuinely enjoy life sober again through activities, challenges, and experiences that pushed me out of my comfort zone in the best way possible. I also loved that the program is backed by science and focuses on building real habits and mindset changes for long-term recovery.
The techs were absolutely amazing as well. They were supportive, caring, understanding, and made a huge difference in my experience there. You can tell they genuinely care about the people they help. I’m incredibly grateful for everything I learned during my time there.
Only negative part of my experience was going to their PHP / IOP program after detox and residential, crystal lake. The facility as a whole just needs work but appears they are making steps towards improvement.
Thank you Troy and the BHT staff at singer island, a truly life changing and unforgettable experience.
The techs were absolutely amazing as well. They were supportive, caring, understanding, and made a huge difference in my experience there. You can tell they genuinely care about the people they help. I’m incredibly grateful for everything I learned during my time there.
Only negative part of my experience was going to their PHP / IOP program after detox and residential, crystal lake. The facility as a whole just needs work but appears they are making steps towards improvement.
Thank you Troy and the BHT staff at singer island, a truly life changing and unforgettable experience.
Cynthia S
2 months ago
I love Singer Island & Crystal Lake!! The staff are very caring, courteous, and helpful. The therapists are amazing and can see into your soul!! The insight into myself, my addiction, and my family dynamic is incredibly spot on! The coping tools and psycho-education are truly helpful and give me great hope to be successful upon returning home. The LIV program is BEYOND therapeutic and helps to build a community of clients that thrive together! I have made life-long friends with people that are committed to healing & helping each other.
A HUGE THANK YOU to all the staff & clients I have encountered on my journey. I LOVE YOU ALL & amazingly grateful & blessed to have lived this experience. Admittedly I am sad to be leaving rehab and how many people say that?!! 🙂
A HUGE THANK YOU to all the staff & clients I have encountered on my journey. I LOVE YOU ALL & amazingly grateful & blessed to have lived this experience. Admittedly I am sad to be leaving rehab and how many people say that?!! 🙂
David Short
2 months ago
A wonderful place to find peace and sobriety. From strung out on a needle and mad and hurt at the world to happy and healing. The staff are phenomenal, you can't find better therapists, all around just a beautiful place full of beautiful people. Blessed to be sober and I owe it to singer Island ❤️💯
Adam Gibson
3 months ago
Corey
3 months ago
Michael Pitts
3 months ago
Tim Pitts wasn't treated human
Heaven Sent
3 months ago
Some people that’s working there shouldn’t be working there some workers don’t distribute medicine properly and it will have you sick and throwing up some workers really care and others dont the food is all the from the same company it gets tiring yall have some works that will steal clients food the day b4 I left my ss card came up missing my uber card came up missing my chime card came up missing make sure yall get everything back yall came with Bekus I didn’t f this place i love the live program just not the place
James Amon
4 months ago
Admissions lied
Ate chicken 7 days a week
Treated like an inmate
Lied to about release dates multiple times
The staff was great but the overwhelming showing that’s it’s just another business in it for the money.
Ate chicken 7 days a week
Treated like an inmate
Lied to about release dates multiple times
The staff was great but the overwhelming showing that’s it’s just another business in it for the money.
Zachary Lewis
4 months ago
This place was absolutely amazing, the entire experience and especially the staff was incredible. The LIV program is an absolute game changer and I am so very grateful to have had the opportunity to experience it. I can honestly say that the LIV program was extremely instrumental in my recovery, and brought me back to life. I cannot praise this place, staff and the LIV program enough, I will be forever grateful ❤️
K-DOG
5 months ago
Troy’s live program has help me tremendously I finally have learned how to enjoy life sober and not only that it teaches me to never give up on anything the rock gym was my favorite each time I went I got better and better because of his encouragement ‼️
Taylor Lancaster
5 months ago
Hands down the worst rehab in Florida save yourself the hell that you will go through by attending this facility. It is the worst nightmare you could ever imagine. Also, the new owner is an absolute joke if you wanna sleep on the most uncomfortable bed in the world and eat the nastiest food. Then go to Singer Island and you will have a great experience ha ha ha ha ha oh yeah, don’t forget about the roaches crawling on your head when you sleep those get me every time
Oso Yoso
6 months ago
Gladys and Taria are so amazing!! Very nice ladies and they don’t ignore you they hear you out
Jonathan Colon
6 months ago
Thank you guys for helping me did a great job meaning clinical and facilitators, Such as Michelle, Jessica and Andrea and amazing BHT like Stephon, Jade etc, Also Maddie is amazing they need raises. My experience was a 3 star all the problems I had there were the worst and the rest of the staff such as therapist know how to run your patience thin this place needs a lot of improvement, All patients should be treated equal instead they pick and choose favorites I have a lot to say but I won’t waste my time. Other than that yeah they get the job done as far as the nurses. BTW all the nurses are amazing Especially Gladice she is awesome.
Oh also if you guys whoever is interested in coming here if you don’t have depression I promise you, You will for sure have depression at singer island health, So come along I recommend Singer Island Health for everyone looking to be depressed,
Lumina Recovery where they make you sign promissory then call family to have it paid in full !!!
Amazing.
Oh also if you guys whoever is interested in coming here if you don’t have depression I promise you, You will for sure have depression at singer island health, So come along I recommend Singer Island Health for everyone looking to be depressed,
Lumina Recovery where they make you sign promissory then call family to have it paid in full !!!
Amazing.
Nancy Rubenzer
6 months ago
My son recently went to this facility and left AMA after Detox thankfully he is still sober, but we have gone through hell with this facility and they will not give them back his belongings unless he returns and his been threatened and violated sexually by staff
Celeste Quinn
6 months ago
Most staff were inattentive not just to me but others. I wasn’t allowed to participate in so many activities. They didn’t take helping someone with a mobility issue into consideration. But they’ll be happy to take your money. Being generous with one star
Omar Hernandez
6 months ago
I went to Singer Health for treatment and it was the best experience I've ever had. Troy and the Liv programs are an excellent alternative when you're looking for innovative addiction treatment. I 100% recommend this place. The therapists and staff are the best and they really care. If you or a loved one are looking for help, don't hesitate to call them.
I went to Singer Health for treatment and it was the best experience I've ever had. The programs Troy has established called Liv are an excellent alternative when you're looking for innovative addiction treatment. I 100% recommend this place. The therapists and staff are the best and they really care about the well-being of their clients. If you or a loved one are looking for help, give them a call.
I went to Singer Health for treatment and it was the best experience I've ever had. The programs Troy has established called Liv are an excellent alternative when you're looking for innovative addiction treatment. I 100% recommend this place. The therapists and staff are the best and they really care about the well-being of their clients. If you or a loved one are looking for help, give them a call.
Devin Gehrke
6 months ago
I tried to go there for help with alcoholism. After a long debate with their staff, they talked me into coming back. Night Shift staff was so loud. They promised me a lot of things that were not kept on their part being private health insurance pay I would have expected higher level treatment than what I experienced there. Would definitely not recommend.
Mike Dodds
6 months ago
Singer Island Health is by far one of the best treatment centers in the country. The on-site staff from the top down is world class. The clinical and medical teams work together seamlessly to go to any length to help anyone recover especially the most difficult of cases. They treat their clients as human beings and not just another random person with private pay or insurance to bill. I witnessed the increasingly rare combination of compassion, empathy and understanding many times over, regardless of circumstances. The detox unit is state of the art and fully staffed with medical professionals that truly care for your safety and wellbeing. I witnessed a case that was so precarious that I wondered if it was even possible to get the individual stable but they were able to accomplish what most rehabs would not even attempt in the first place. The residential program is structured and well-organized offering a variety of group and individual therapies. The LIV outdoor program is a groundbreaking method for getting clients engaged in holistic healing practices such as a daily sunrise meditation on the beach, cold plunges, swimming pool activities, off campus ventures such as snorkeling, surfing and rock climbing, among others. The meals are healthy, nutritious and accommodating. The weather is full of warm, sunny days and is generally consistent year round. Overall, it is a wonderful place to heal and recover from the terrifying grips of addiction and they will go to ANY length to help you achieve your short and long term goals. I would strongly recommend Singer Island Health to anyone that is struggling with substance abuse and/or co-occurring disorders. The basis of their program is 12 step centric. However, the group facilitators help you challenge the cliches and cookie cutter approaches of modern day recovery. This unique method opens your eyes to the complexity and peculiar mental twists of addiction, while introducing you to non-linear spiritual solutions that allow you to finally break you free! Singer Island Health specialists are standing by right now!
dylan fish
6 months ago
Don’t ever go here the php is nasty they have roaches and mold all over the place when you bring it up they will deny everything and say you don’t know what your talking about the staff doesn’t follow their own rules and then expect us to follow them or else you get in trouble insurance paid 164k for nothing at all the food is super salty and never changes and when you bring up an issue with one of the higher up people they say either deal with it or leave they don’t care about you at all will even keep you in residential as long as they can to get more from your insurance the staff is very rude and tell you to express how you feel but will shut you down if they don’t like it only good thing about this place was the LIV program and they are now run by a company called lumina not zinnia so all this blame goes to the new owners who did not get proper inspections done for housing people were literally getting sick from the mold in the houses this place is a joke. -100/100
PDQ
7 months ago
SIH has it own unique set of irritations, as do all treatment facilities but overall one of the most well rounded places I have experienced. With a nice detox building and suitable residential housing the accommodations are acceptable. Food is catered for 3 meals a day and 24 hour snack and cereal area will put the pounds back on you! Pool is well kept although underutilized. Clinical staff and BHTs are professional and hands down some of the best a facility could collect but the LIV program and staff are hands down the crown jewel of SIH's program. The 5 star rating is only achieved through LIV and the hands on, practical experience and self awareness they promote by the "Do Hard Shit" approach to recovery! No doubt the best treatment experience I have had and with hard work and knowledge gained in this program shall be my last... Thanks go out to all that I encountered along my journey at Singer Island Health!
Paul Daniel Quertermous
7 months ago
SIH has it own unique set of irritations, as do all treatment facilities but overall one of the most well rounded places I have experienced. With a nice detox building and suitable residential housing the accommodations are acceptable. Food is catered for 3 meals a day and 24 hour snack and cereal area will put the pounds back on you! Pool is well kept although underutilized. Clinical staff and BHTs are professional and hands down some of the best a facility could collect but the LIV program and staff are hands down the crown jewel of SIH's program. The 5 star rating is only achieved through LIV and the hands on, practical experience and self awareness they promote by the "Do Hard Shit" approach to recovery! No doubt the best treatment experience I have had and with hard work and knowledge gained in this program shall be my last... Thanks go out to all that I encountered along my journey at Singer Island Health!
Gregory
7 months ago
The therapeutic value in the LIV program has saved my life! This place is top notch! There is amazing things going on there!❤️
Donte Bessent
7 months ago
I came here completely broken and just mad at the world because this was my second time here. But after I got settled in and really focused on myself, positive thinking, wanting a better life. Things really came together well. I had an awesome therapist Anjalee and I mean awesome, she really took the time to help me get through things I had been burying all my life. I can not thank her enough. Anjalee was a lifesaver for me. Now the instructors and the Liv program really make this place top notch. Michelle, Adam, Troy, Erin, Brett, Ralph, and a few others go above and beyond to see clients succeed. I am so happy I went back for a second time and got it right this time. I am 87 days sober and I feel better than I ever felt in my life.
Cassel Smith
8 months ago
I was expecting sandals for junkies.. it wasnt that, but it was so much better. If you need to turn your life around and get clean and sober, this place is right for you. I made life long friends in this place the community is everything. The LIV program really makes this place different #Dohardshit 10/10 would recommend to friends and family.. there were some things to dislike like anywhere, my last day was the worst day there but it was a one off. Overall they took excellent care of me and the rest of the community.
Katie Colbert
8 months ago
They let females and males do therapy and group together. They let females and males have sex and hang out constantly. (Can confirm). How are you going to get better if you are too busy oggling at the other sex and getting distracted. Someone I know did 60 days here and came out FAR worse than he went in. Don’t send your loved ones here ever.
David Brochu
8 months ago
Singer Island Health provided all the resources and opportunities to begin the ultimate recovery process. The LIV program was tremendous in the recovery experience, allowing clients to get out and be active via a multitude of opportunities; paddle boarding, surfing, snorkeling, rock climbing, pickleball, basketball, beach time.
5-STAR Program!
5-STAR Program!
Matt Dewberry
8 months ago
I am so thankful for this organization! I was truly suffering and they bent over backwards to help. I was in another hospital and one of the nurses was like this place (Singer) has called for the last 5 days to bring you in for help. They fly people in from other states as I was the only Floridian there! They have Dr's and medicine on site to help with detox so it was a more comfortable transition! They have groups throughout the day to help coach you also! I truly needed help with trauma and greif resolution, and they had 2 of the best Councilors, Erin and Brett, I can't say enough!! Thank you again! The tech staff REALLY help make this place run smoothly! My Therapist Julianna, really helped me find a path to sobriety and I think Singer is lucky to have her. Even the cleaning staff was always hard at work! I would HIGHLY recommend Singer to anyone looking for a change! Oh by the way they also provide rock climbing, beach trips, canoeing for those looking for some exciting events!
Nylaa Sky
9 months ago
I used to work at this treatment center, and while I loved working with the clients, management made it a very difficult and frustrating place to work. The supervisors, especially Jennifer, often spoke to employees in a rude and dismissive way. Paychecks were even delayed at one point due to issues with their system, which was stressful for everyone.
Scheduling was also handled unfairly. I requested to move to an overnight shift to better support my kids schedule, but my request was denied even though another employee with less experience and had a family member that had a friendship with our director was allowed to switch. It felt like there was favoritism and a lack of care for staff who have families.
It’s sad because the clients deserve better, and the staff genuinely care. Unfortunately, management seems more focused on insurance money than the well-being of clients and employees. I hope they make some major changes because the staff and clients deserve respect and fairness.
Scheduling was also handled unfairly. I requested to move to an overnight shift to better support my kids schedule, but my request was denied even though another employee with less experience and had a family member that had a friendship with our director was allowed to switch. It felt like there was favoritism and a lack of care for staff who have families.
It’s sad because the clients deserve better, and the staff genuinely care. Unfortunately, management seems more focused on insurance money than the well-being of clients and employees. I hope they make some major changes because the staff and clients deserve respect and fairness.
Linda P.
9 months ago
Im today 11/5/25 @ 51days SOBER woohoo!!!!!...Ive never felt soooo alive since Ive gotten out of Singer!!!..My life has transformed for the better, Im learning what it truely is to be happy within and I owe it to myself for picking up the phone and getting the help Ive sooo needed. The LIV program was my blessing in so many ways!!!..I want to thanks all that have helped me on my journey to become a better version of myself today!! Blessings and Huggs
JERRY BENENHALEY
9 months ago
Definitely not a good experience. Food was less than average. If your working out and looking for protein good luck. I asked for Three eggs instead of two and was met with ugly look and response of no. Two egg only reminded me of soup Nazi on the sienfield show . Room was disgusting. Place was ok. Ocean front beach admissions tells you about is a lie. Two miles away. Was told I would see two therapist. One twice a week with family. One on weekends to deal with trauma. Lie. Positive was Lydia,Manny, and Adam. Adam actually awakened my mind and started a healing I can't even explain.. did thirty days. When time to leave driver was two hours late he laughed and stated he turned alarm off and went back to sleep.About 30 minutes into ride home he fell asleep at the wheel and the patient with me drove us home while singer island health driver slept for the 7hour drive. I've never felt more like an insurance claim ever in my life. There are employees there who care but the company the business end lets you know you are just a number. So sad when you have employees like Lydia, Manny and Adam. I pray they find different company to work for
Greg Mosley
9 months ago
My only interaction with them was a wrong number phone call because their sponsored Google Ad came in front of a local treatment center. Two separate people were incapable of recognizing the simple misunderstanding and the only thing they could do was ask if I needed treatment (I was looking for the HR dept). I told them I had recently gotten a message for a reference and they just kept repeating "Do you need treatment?" Then they hung up on me. It was very unprofessional, especially for a something that was clearly a misunderstanding. When things like this happen in my office we laugh it off and wish the person on the other end a nice day.
Shawn Dioguardo
10 months ago
I just wanted to say thank you to all the staff at singer island. I had a great experience. I especially want to thank the LIV team. Troy, Adam Angie and Dakota are all so amazing!! They challenged me to get comfortable with being uncomfortable and “DO HARD SHIT!!!” They made me realize that I can do so much more that I thought possible. Love you guys! Singer island is a great rehab but with the LIV PROGRAM singer island is the best!!
Easton Curtis
10 months ago
The LIV program with Troy and Adam helped so much- it’s a great program and really helped my recovery! Big thank you too them
keri calero
10 months ago
Where to even begin. My mom was a patient here. She ended up in ICU for 3 days and a gash on her arm from a fall she had at the facility, that ultimately got infected. They overdosed her. My mom went in for treatment for alcohol. They kept her drugged up on multiple meds, including suboxone. Mind you, she drank wine daily, she wasnt on any narcotic drugs. Every little time we spoke to her, she was slurring her words and basically incoherent . Im writing this in hopes to help advocate for other families before sending a member of yours here. Its only a matter of time, till the truth of this place is revealed. Very hush and cult like, especially when trying to retrieve her personal belongs as she laid in ICU.
Lisa Benitez
11 months ago
My experience at Singer Island Rehab was truly life changing! I learned to love myself again with self care for my MIND and BODY. I learned for the first time in a rehab that my addiction is not who I am! It was what I used to get out of my head when it was too much to handle. Thru the groups, I was able to be open and honest with my people I grew to call my little rehab family in the 31 days I was there. Individual therapy sessions with Anjalee were so helpful and I felt heard & understood. Facilitators really we’re passionate about helping all of us, by teaching us all they could so we can stay Sober! The LIV program was the part that really built my confidence by allowing me to “Do Hard Shit” ( the motto of the LIV program) that I would never have done otherwise, such as cold plunging 20 mornings I believe, rock climbing, pickleball and just waking up at 5:15 am for 3 weeks for Sunrise. Be present and grounded! I even got out of my shell and painted a picture on the new surf board for 2025-2026 that clients can sign when they really jump into the LIV program! I am eternally grateful for this journey I started there! I would refer anyone there to find out the Why? Behind our addictions…. the mind and brain can repair and change!
Jessica Dagostino
11 months ago
I've been wanting to write a review for awhile. August 31 will be two years since I first came to Singer Island and it was truly life changing. I've been to other rehab's prior to this one. The staff and whoever was running the place back in 2023 did an amazing job. I went back a year later and it went downhill. This place changed my life and I met wonderful people who I think about daily. This is the only place I've ever felt safe in my entire life and that includes Crystal Lake as well. Thank you for what you guys did for me. Two years later and I reminisce all the time. You guys truly had the best therapist, case managers and group facilitators back in 2023. & I LOVE the TECHS/BHT'S all of you, don't even get me started lol. They truly cared and made me think deep about life and how to be happy again. & shoutout to Troy he's probably the only person keeping this place going with his LIV program.
Stephen Birchfield
12 months ago
I was extorted for money from the BHT's. The person in question was eventually fired and continued to contact me for money. When I left the facility I had multiple uber charges on my card. I obviously wasn't taking Ubers anywhere. If you want a safe, clean, excellent facility, check out Lincoln Recovery Center. Private rooms, phones and tech are allowed day 1. Indoor pool, lake outside for fishing. You are treated like a human here and not a criminal. Check it out if you would like a fantastic alternative for treatment.
Emily Beave
1 year ago
I just left Singer Island a week ago, and my experience was amazing. I was in a state rehab facility before this, and to say this place was 100x better is an understatement. I absolutely loved the LIV Adventure Program with Troy and Adam. They gave us holistic healing opportunities that I haven’t seen anywhere else, and I absolutely would recommend Singer Island to anyone looking for a rehab facility that cares and is actually useful.
Alana Lemieux
1 year ago
I went to Singer Island back in January 2025 for less than a month. The staff was amazing and helpful. I’m writing this review to let yall know if you’re looking for a mindset change the LIVE program here is the best. They will challenge and motivate you to be your best self. I’ll be forever grateful to Troy, Adam, and Ms Erica for helping me start my journey the right way. Everything they’ve said has been exactly what I need to hear at the right time. Love y’all!!!
Aaron Langbein
1 year ago
Singer Island Health is unlike the majority of the substance abuse detox/residential facilities in South Florida. It is a true campus style addiction recovery center that specializes in dual diagnosis treatment. It is located near the ocean and the patients see able to actually go in. I truly recommend it
Grayson Smith
1 year ago
Great location! Get off that stuff here youll thank yourself! 2 years sober myself!
MICHAEL FRANCISCO
1 year ago
Singer Island Health changed my way of looking at life. The staff is great. If you have a love one or a friend that needs help with addiction or alcoholism this the place for them. Trust me it’s working for me.
👍👍👍
👍👍👍
The Hound
1 year ago
This place is a phenomenal treatment center, MAINLY BECAUSE OF THE LIV PROGRAM. Treatment is heading in the right direction adapting to the newer generation. The less paperwork the better.
It’s not 1970 anymore where science is pointing toward paperwork and classroom structure. It’s 2025 and the newer generation doesn’t vibe with paperwork and structure, an hour on the beach for sunrise and meditation does more for the human body than any amount of paperwork ever will. The LIV program brings us back to our roots as human beings. Surfing, Paddleboarding, Snorkeling you name it, Singer Island has it.
The same can NOT be said for Crystal Lake though, sadly it was suppose to be a step down after the 30 days at Singer Island (which was amazing and life changing) However Crystal Lake makes you feel like you’ve taken 2 steps backward. The Cold Plunge was broken most of the time I was there, there were roaches in the rooms and by the food, Fridges weren’t properly cleaned, stoves were from 1920 and there were no sunrise activities. You make tremendous progress at Singer Island, then they toss you into Crystal Lake (if you choose to) with no Sunrises and the Cold Plunge is broken. Removing the routine they had built for you at Singer. Does Crystal Lake have potential? Yes. Are they moving quick enough to enact change? No, absolutely not. 1) They need to stop shoving 15 people in a Van every morning, crammed adults sitting on eachothers laps is NOT a healthy way to start the morning. 2) They need more outdoor activities, especially a morning Sunrise to start the day. 3) The 80$ they give you is nowhere near enough for 3 meals a day for a week (money is a factor with a lot of people) 4) They need to look at people’s treatment individually, some people are ready to hit the ground running and start working, others may not be. They need to decipher who’s ready to move at a faster pace.
All in all
Singer Island 10/10
Crystal Lake 2/10
It’s not 1970 anymore where science is pointing toward paperwork and classroom structure. It’s 2025 and the newer generation doesn’t vibe with paperwork and structure, an hour on the beach for sunrise and meditation does more for the human body than any amount of paperwork ever will. The LIV program brings us back to our roots as human beings. Surfing, Paddleboarding, Snorkeling you name it, Singer Island has it.
The same can NOT be said for Crystal Lake though, sadly it was suppose to be a step down after the 30 days at Singer Island (which was amazing and life changing) However Crystal Lake makes you feel like you’ve taken 2 steps backward. The Cold Plunge was broken most of the time I was there, there were roaches in the rooms and by the food, Fridges weren’t properly cleaned, stoves were from 1920 and there were no sunrise activities. You make tremendous progress at Singer Island, then they toss you into Crystal Lake (if you choose to) with no Sunrises and the Cold Plunge is broken. Removing the routine they had built for you at Singer. Does Crystal Lake have potential? Yes. Are they moving quick enough to enact change? No, absolutely not. 1) They need to stop shoving 15 people in a Van every morning, crammed adults sitting on eachothers laps is NOT a healthy way to start the morning. 2) They need more outdoor activities, especially a morning Sunrise to start the day. 3) The 80$ they give you is nowhere near enough for 3 meals a day for a week (money is a factor with a lot of people) 4) They need to look at people’s treatment individually, some people are ready to hit the ground running and start working, others may not be. They need to decipher who’s ready to move at a faster pace.
All in all
Singer Island 10/10
Crystal Lake 2/10
Cody
1 year ago
I am now 4 months and some change sober because of this place. It definitely does not look exactly like the pictures when you show up but it is worth it to spend that time on yourself 80 percent of the staff is awesome shout out to Troy,adam,Tommy,and all the folks who put on classes. biggie and smalls were pretty horrible if you have been here you know who im talking about. But regardless I would not be where I am right now if I would not have gone to this place and if you are in need of help with substance abuse would definitely recommend
Robert Dessart
1 year ago
Reminds me of hotel California you can check in anytime you want but you can never leave. Was there for 28 days saw an actual therapist 3 times for timed 30 minute sessions. 3 separate times group did not happen because there was no group leader. Was told when going there food was amazing. If you like dry chicken then the food is amazing. Was told I would be responsible for 2000 I paid 1000 up front as well as my airfare. 6 months out I get a bill for 8000 and was told by billing that admission doesn’t guarantee the cost you will pay. Had a lovely group about the sister aftercare where we were told if we didn’t go there we would relapse. My sober date is 08-28-24 and I am still sober. I work a program that demands rigorous honesty and Singer Island Health is far from being honest about anything. I was told that they would check up on me in a couple of weeks to see how sobriety is going I have yet to receive a call. Check out the non functioning App in the App Store sent in several requests to get it fixed to no avail. On a brighter note the group sessions with Daniel and with Andrea were very helpful in getting rid of deep trauma and they probably saved my life. The liv program with Troy was also amazing learning how to do some hard shit breathing exercises and the labyrinth very helpful. I really wasn’t going to leave a review but Rickey stressed how important reviews were to getting people to come and I think an 80% relapse rate is saying that something is wrong with the product that they are selling there.
Ryan Tucker
1 year ago
The LIV program is the best thing offered! 10/10 recommend. It gives you the opportunity to step out of your comfort zone and pushes you to “Do Hard Shit.” The program changed my whole mindset. It taught me so much. I am doing things I never thought I’d be doing. My outlook on life is brighter than ever. Thanks to the LIV program!
Kris Lowe
1 year ago
This place has changed my life for the better. This was my second attempt at rehab,the first place didn’t work… this one has changed my whole perspective on life and how to live a beautiful and fulfilling healthy life. From the staff and community I met and shared my story with I am so grateful for the opportunity and what it has done for me, the LIV program was crucial to my sobriety and recovery. I can’t thank Troy and Adam enough for teaching me and showing me things I have never experienced before in my life. Michelle, Daniel, Oscar and all the other staff I found very personable and caring. My journey through singer island was life changing and I can’t thank them enough. I will return there some day to show my gratitude for everything they have taught me and showed me, life is really beautiful and fun while sober. Thank you singer island. Much love
Kris Lowe
Kris Lowe
natalie green
1 year ago
I am coming up on 60 days sober, the longest I’ve been sober since I was 14. The LIV program has changed my perspective on sobriety and life in general. I’ve found a purpose and reason to wake up in the mornings. I am forever grateful for the insight and opportunity Troy and Adam has given me. This program has saved my life and with the work they are doing I am positive they will continue to save the lives of many others. #dohardshi*
Darren Atkins
1 year ago
I have intentionally waited to post a review as I wanted to have some sober time under my belt. A lot of people here have mentioned the Liv program, it is definitely something that sets Singer Island apart. But I want to put the facilitators on a pedestal. They are top of the line and truly care about our healing. I'll name drop, Michelle, Daniel, D. Mathis, they all have changed me. So the clinical team is amazing. Case Management was lacking both times I was there, and it isn't their fault...they are clearly understaffed. The operational side, there were some good techs! There were some bad ones too that tended to look down on the patients, treating us like children at times. I won't name drop here, but its mostly the ones with the most seniority. There was a lot of dram created within that group. Overall, I recommend Singer, and I've been twice.
Jenna Santora
5 years ago
David Rofofsky
5 years ago
Singer Island Health is an amazing place to get sober. The staff on hand puts the clients first and provide high quality, individualized treatment. The facility is state of the art and provides a safe place for those seeking help for their addiction.
jessie willeke
5 years ago
I was the 1st client there and it was amazing. It is a beautiful facility, the staff was exceptional and getting better all the time. They take excellent care of all of their patients. I was there for 30 days and met alot of great people. I would recommend this place to anyone looking to better their lives. Thank you singer island for making this an unforgettable experience.
