Admissions

When you call us, you will have a conversation with one of our team who will listen to you without judgment. During your conversation you will be asked some questions about your substance use, mental health, and medical history.

• Substance use – What is your substance of choice and your history with substance abuse? How old were you when you started using? Have you been in recovery before? How much are you currently using, and how often do you use?
• Living situation – Is your living situation stable? If not, what is your living environment?
• Medical history – Are there any medical conditions such as a heart condition, diabetes, or others we should be aware of?
• Mental health history – Have you been diagnosed with any mental health conditions such as bipolar disorder, major depressive disorder, PTSD, or anxiety? Are you currently receiving treatment for these conditions? Are you on any medications for these disorders?
• Eating disorder history – Do you have a diagnosed eating disorder? Are you in remission?
• Any additional medical information

Please be assured that your call to us is 100% confidential. The call and anything you disclose are protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) which means your information can only be shared with your permission.

Singer Island Health believes recovery should be available to anyone in need of help. We work with most major insurance carriers and are able verify your benefits and determine your coverage for treatment when you call us. You can also verify your insurance benefits here.

We will review any payments or co-payments you may be responsible for covering. In addition, we also offer payment options if you are uninsured, under-insured, or do not want to use your insurance benefits for personal reasons.

When your pre-screen, clinical assessment, and insurance/payment information are complete, you are ready for admission. We will continue to work with you to make sure getting to Singer Island Health is stress-free. You will be provided with an admission date, a packing list, and we can help you make travel arrangements, including:

• Flight reservations (promissory note and/or payment arrangements required)
• Arrangements to pick you up at transportation centers, such as airport, train station, and bus terminals.
• Local pick-up from your home.
• Communicating with you and your loved ones, both while traveling and upon arrival.

When you arrive at Singer Island Health, a staff member will greet you and begin a detailed intake process. We will confirm some of the information from your phone intake regarding your medical and substance use history. You will also have a mental health exam to begin developing your individualized treatment plan.